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Goal 2

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To position library staff to provide high quality and responsive service to users and to each other

Objective 2B

Ensure that staff maintain critical technology-related skills
Supporting Activity Time Frame
Establish standards regarding staff knowledge and ability to use technology for all staff (such as ILS, downloading, social networking, mobile applications, etc.) as appropriate to position Sep 2011
Implement ongoing technology training program with appropriate equipment Sep 2011
Measure outcome, evaluate training and revise as needed Sep 2011 - Ongoing
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