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Goal 2

To position library staff to provide high quality and responsive service to users and to each other

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Objectives

Objective 2A

Expand current basic training for new staff more information...

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Objective 2B

Ensure that staff maintain critical technology-related skills more information...

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Objective 2C

Enhance customer service skills for all staff more information...

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Objective 2D

Develop leadership and management skills of staff more information...

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Objective 2E

Develop a recruitment strategy more information...

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Objective 2F

Perform a comprehensive review and evaluation of HR policies yearly more information...

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Objective 2G

Assess the role and use of volunteers to assist staff in the provision of library services more information...

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Objective 2H

Explore options for staffing related to training and extended leave more information...

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